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This process is used to understand what motivates your customers, which will identify the project requirements needed to satisfy them.
Persona Mapping is the process of identifying your core customer groups. This will include attributes such as…
All of the above influence how they interact with your brand, and what they need from you.
We generally find that there will be 4-5 different user types for any brand. By looking at how they have engaged with your organisation before, we can identify their needs and wants, and build in solutions to these requirements.
Once we have established your core personas, we can create User Stories for each customer group. These are short scenarios which identify the requirements we need to build into your website.
A user story can take the structure of:
“As a business owner, I am looking to gather information on the work Acorn Web Studio complete, so that I can make an informed decision on if they are suitable for my needs. Therefore, there needs to be a clear service offering on the website”
As you can see, this mini story highlights what the user needs, why they need it, and how the website can provide it.
This method means your users are constantly being considered when building your project requirements.
Our team consists of individuals that are skilled in all facets of the internet and this shows through the quality of our work.
01.
Our team is both experienced and knowledgeable. We ensure that your business needs are handled and executed in a timely manor and this can only be achieved by having the correct people on our team.
02.
We understand that supporting our clients is an essential part of all work we undertake and therefore once completed we stand by all our clients in achieving their business objectives through web based technologies.
03.
One of the main aspects that sets us apart from our competitors and why we have been operating within the web technologies sector for the past 20 years is our attitude and approach to each client both old and new.
Each and everyone of our clients is always assigned with their own personal account manager.
Each and everyone of our clients can reach us through the special whatsapp business app.
We make sure that each client can alway reach us through our dedicated email support service.
01.
Our project managers act as a focal point for all your project-related needs. Project managers are involved in the entire project life-cycle to plan, organise, control and deploy key milestones, deliverable according to your goals. All projects are supervised by our CTO, who is responsible for processes audit and enforcement, as well as for measurement of existing processes against established metrics and process improvements analysis and implementation.
03.
Transparency enables both you and us to see at a glance, whether we are on track to meet the goals or are blocked on one or more directions, and eliminate these blockers before they cause difficulties, which is why right at the project launch we agree with you on a communication plan tailored to your needs to work on different levels – from core team members to management and all stakeholders that are involved in any given project we undertake and complete.
02.
Here at Acorn Web Studio we pay special attention to the discovery phase to ensure that the final product fully meets your expectations. Our Business Analysts define easier ways to attain what you need, while Project Managers identify the most suitable development methodology and cooperation model, as well as assemble the most effective project team, and the tech experts work on technical feasibility and select the most efficient technologies and frameworks to undertake your project.
Contact us for a brief chat about your project, software needs or anything digital related.
We will provide you with a free in-depth proposal on what we can provide you and your business with and the benefits you can expect to see.
Once you are happy with what we can provide, we can then commence with your project and commence a solid working relationship.
Acorn Web Studio, not only built our websites but also stepped in and developed our in house software that we have been now using for over 6 months and it just makes everything so much easier.
We approached Acorn Web Studio when we needed an all-in-one solution provider. They built our website, undertake all of our digital marketing and of course built developed our in house tech to work better and smarter.
We first started working with Acorn Web Studio back 2014 and since then have not looked back. Our relationship with Acorn Web Studio has gone from strength to strength and will continue to work with them for Years to come.
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